RETURN & REFUND POLICY

Returns

You have 7 days from the date of delivery to initiate a return. To be eligible for a return, the item must meet the following criteria:

  • The item must be unused and in the same condition as when you received it.
  • The item must be in its original packaging.

Once we receive your returned item, our team will inspect it to ensure it meets the eligibility requirements. We will then notify you via email or phone call to confirm that we have received your return.

Refunds

If your return is approved, we will initiate the refund process. Refunds will be processed through one of the following methods:

  • Easypaisa
  • Jazzcash
  • Bank account

Please note that it may take some time for the refund to be reflected in your account, depending on the payment method and your bank's processing time.

If you have not received your refund within a reasonable timeframe, please contact us at theordinaryofficial92@gmail.com and provide your order number. We will investigate the issue and assist you in resolving it.

Exchanges

We understand that sometimes you may need to exchange a product for a different variant or item. If you would like to initiate an exchange, please follow the return process outlined above and indicate your preference for an exchange.

We will replace the unused items within 7 days of receiving your return. Please note that exchanges are subject to product availability.

We will replace the unused items within 7 days of receiving your return. Please note that exchanges are subject to product availability.

Refund and Exchange Eligibility

Only regular-priced items are eligible for refunds or exchanges. Unfortunately, sale items cannot be refunded or exchanged.

If you have any further questions or require assistance with our return and exchange policy, please don't hesitate to contact us at +923161436856 or theordinaryofficial92@gmail.com. Our dedicated team is here to help you.